SHIPPING AND RETURNS
The orders get shipped after a positive payment. We don´t ship at Weekends and holidays. In Austria 3-4 working days 3-8 working days in the EU USA 4 ...
Mon, 10 Oct, 2022 at 11:32 AM
Please check the tracking to see if the package was left with a neighbor. If it is not with a neighbor and the shipping status has not changed for 5 days, p...
Tue, 17 Aug, 2021 at 9:46 PM
When your parcel leaves our headquarters, we will send you a confirmation email so that you can track exactly where your parcel is. You can enter this t...
Tue, 17 Aug, 2021 at 3:10 PM
If you are not completely satisfied with your Sick Series order, for any reason, we will offer you a full refund within 14 days of purchase. Select t...
Fri, 21 Oct, 2022 at 11:55 AM
All orders will be dispatched from Austria. Due to this fact there are no customs duties or import taxes within Europe. Outside of Europe, these may arise.&...
Tue, 17 Aug, 2021 at 3:13 PM
We are sorry if you have received a defective product. Please do not return defective goods to us without contacting us first. Please email us immediately a...
Tue, 17 Aug, 2021 at 9:56 PM
We are sorry if you received an incorrect product. Please email us at support@mastersofmerch.at with your order number and send us a photo of the wrong prod...
Tue, 17 Aug, 2021 at 9:53 PM