Terms and Conditions

1.Applicability of the general terms and conditions (AGB)

These  general terms and conditions apply. in the version valid at the time of  the order, for all contracts concluded via this web shop between Fechter GmbH  (hereinafter referred to as Fechter Merch GmbH) on the one hand and the  contractual partner (abbreviated to customer) on the other. The  customer expressly declares to agree to these conditions. Deviating  agreements require the express written regulation, unilateral  declarations by the customer, as well as any general terms and  conditions of the customer, even if these are not expressly contradicted  by Fechter Merch GmbH, have no legal effect.

2.Name and adress of the company

Fechter Merch GmbH, Industriestrasse 7, Halle L SÜD, 2100 Korneuburg, Austria


3.Conclution of contract

Contracts on this portal can only be concluded in German or English.

The presentation of goods in the web shop by Fechter Merch GmbH  takes place without any obligation to conclude a contract, but is an  invitation to the customer to submit a purchase offer in the form of an  order. The customer submits a binding offer to Fechter Merch GmbHs  when he has completed the online ordering process by entering the  information requested there and completes the ordering process by  clicking the "Order" field. After the order has been sent, the customer  will receive an email confirming receipt of the order at Fechter Merch GmbH and showing its details (confirmation of receipt). This confirmation of receipt does not constitute acceptance of the offer.

A purchase contract is concluded when Fechter Merch GmbH sends  the ordered product to the customer. In the case of partial deliveries,  the purchase contract is only concluded with regard to the partial  delivery shipped. If the ordered goods are not available, Fechter Merch GmbHreserves the right not to deliver. In this case, Fechter Merch GmbH  will inform the customer of this without unnecessary delay and refund  any consideration already received, the customer has no further claim.  When the order is handed over to the parcel service, the customer  receives an electronic tracking number. It may take 1-3 working days  until this tracking number is active.


The prices mentioned refer to the articles published on the Internet, taking into account the respective description.

Prices  are final prices, i.e. they contain the legally applicable sales tax.  Shipping costs only apply to small order values. From an order value of €  50.00, Fechter Merch GmbH will ship the goods free of charge within Austria. From an order value of € 100.00, Fechter Merch  GmbH will ship the goods free of charge within Germany.*

If the order is executed in several partial deliveries, this does not increase the shipping costs.

Any customs duties are to be borne by the customer.


The  purchase price (including taxes and any shipping costs) is due  immediately with the order. The credit card account is debited when the  order is completed.

The following payment options are available to the customer:

PayPal, Credit Card, Apple Pay, Google Pay, Klarna


If the customer is in arrears with the payment of due claims, Fechter Merch  GmbH  is entitled to charge the statutory default interest as well as the  reminder and collection costs incurred as far as appropriate and  necessary for the appropriate legal prosecution. The assertion of a  higher damage caused by delay remains unaffected.

7.Objections and set – off 

Objections to an invoice from Fechter Merch  GmbH must  be made in writing within 14 days of receipt of the invoice enclosed  with the goods. Legal claims, which can also be asserted after the  deadline, remain unaffected.

8.Retention of title 

The goods remain the property of Fechter Merch  GmbH  until the full and permanent purchase price payment. During the  retention of title, the customer is entitled to own and use the object  of purchase in accordance with the contract, but not to debit or dispose  of it (e.g. sale, exchange) as long as he meets the payment obligations  on time.

9.Warranty and Liability

The  warranty and liability are determined in accordance with the statutory  provisions, in particular in accordance with § 922 ff ABGB, unless the  following regulations determine otherwise.

Complaints regarding  the scope of delivery, material defects, incorrect deliveries and / or  quantity deviations are to be sent to support@sick-series.com, as far as  can be ascertained by reasonable examinations, immediately after  receipt of the goods in writing by email, if appropriate including a  photo documentation. com to assert. Obviously damaged packaging must be  objected to immediately upon receipt by the delivery service and NLE  informed of the complaint by email to support@sick-series.com.

Fechter Merch GmbH  excludes all liability, including pre-contractual liability, to the  extent permitted by law. The disclaimer does not apply to the guaranteed  quality of things.

In particular, the liability ofFechter Merch GmbH,  insofar as legally permissible, is limited to the foreseeable damage,  the occurrence of which must typically be expected, and the amount is  limited to the net final purchase price of the damage-triggering  product.

The provisions of the Product Liability Act remain unaffected.


Complaints should be sent to following address, stating the order number, order date and customer data:

Fechter Merch GmbH, Industriestraße 7, Halle L, 2100 Korneuburg


11.Complaint / dispute settlement

According to applicable law, Fechter Merch GmbH is obliged to inform consumers of the existence of the European online dispute settlement platform: 

The  EU Commission has been providing a platform for out-of-court dispute  resolution since February 15, 2016. This gives consumers the opportunity  to resolve disputes in connection with your online order without the  involvement of a court. The dispute settlement platform can be reached  at the link:


The internet ombudsman provides another option for out-of-court dispute resolution at:

Internet Ombudsmann

Margaretenstr. 70/2/10

A-1050 Wien



Please note that dispute settlement procedures generally require the consent of those involved. Fechter Merch  GmbH  is fundamentally not willing to participate in dispute settlement  procedures within the framework of the European online dispute  settlement platform.

12.Reservation of performance

Fechter Merch  GmbH  reserves the right to provide an equivalent service in terms of quality  and price in the event of product changes, unavailability of the goods  or delayed delivery by the manufacturer or, if this is not possible, not  to provide the service.

13.Requirement in writing

Changes  to the contract and ancillary agreements must be made in writing in  order to be effective. The need for the written form also applies to the  waiver of the written form requirement.

14.Cancellation policy

Right of withdrawal

The  customer has the right to cancel this contract within fourteen days  without giving any reason. The cancellation period is fourteen days from  the day on which the customer or a third party named by him, who is not  the carrier, has taken possession of the last goods. To exercise a  right of withdrawal, the customer Fechter Merch  GmbH  (Fechter Merch ,  Industriestraße 7, 2100 Korneuburg, email: support@sick-series.com) by  means of a clear statement (e.g. a letter sent by post, fax or email)  about the decision to revoke this contract. The customer can use the  attached cancellation form (see below for SAMPLE).

In  order to meet the cancellation deadline, it is sufficient for the  customer to send the communication regarding the exercise of the right  of cancellation before the cancellation period expires.

Consequences of cancellation

If the customer withdraws from the contract, Fechter Merch  GmbH has all payments Fechter Merch  GmbH  received from the customer, including the delivery costs (except for  the additional costs that result from the fact that the customer has a  different type of delivery than that offered byFechter Merch  GmbH , cheapest standard delivery), to be repaid immediately and at the latest within fourteen days from the date on which Fechter Merch  GmbH received notification of the cancellation of this contract. For this repayment, Fechter Merch  GmbHuses  the same means of payment that the customer used in the original  transaction, unless expressly agreed otherwise with the customer. Fechter Merch  GmbH can refuse the repayment until Fechter Merch GmbH  has received the goods back or until the customer has provided evidence  that he has returned the goods, whichever is the earlier.

The customer must return or hand over the goods to Fechter Merch  GmbH at the latest within fourteen days from the day on which he informs Fechter Merch  GmbH  of the cancellation of this contract. The deadline is met if the  customer sends the goods before the period of fourteen days has expired.  The customer bears the cost of returning the goods. The customer only  has to pay for any loss in value of the goods if this loss in value is  due to handling that is not necessary to check the quality, properties  and functionality of the goods.

Further information on the right of withdrawal and return

Please  fill in the return slip enclosed with your shipment for the item you  want to return, put it in its original packaging, undamaged and unused  in the package and stick it carefully. Returns without a completed  return form cannot be processed. Shipments without freight prepaid will  not be accepted. Completed return slips are regarded as exercising the  right of withdrawal.

15.Final provisions

In  the event that the customer is an entrepreneur or consumer residing  abroad, Vienna is agreed as the place of jurisdiction for all disputes  arising from this contract or in connection with this contract. 

Austrian  law applies to the exclusion of the United Nations Convention on  Contracts for the International Sale of Goods and to the exclusion of  national and supranational reference standards.

If clauses of this  contract are ineffective or lose their effectiveness, the contract  remains effective. The ineffective clause is replaced by a regulation  that comes closest to the will of the contracting parties.

As of March 2022

Withdrawal form

If you want to cancel the contract, please fill out this form and send it back to:

Fechter Merch GmbH, Industriestraße 7, Halle L, 2100 Korneuburg

I  / we (*) hereby revoke the contract concluded by me / us (*) for the  purchase of the following goods (*) / the provision of the following  service (*)

Ordered on (*)/ recieved on (*): …………………………………………………………..

Name of the costumer(s): …………………………………………………………...

Adress of the customer(s): ………………………………………………………...

Signature oft he costumer(s) (only for notification on paper): ………………….

Date: ……………………………………………

(*) Delete where inapplicabele.